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Terms & Conditions

Effective Date: 15/04/2025
Business Name: Gutter Clear Solutions

Welcome to Gutter Clear Solutions. By using our website or booking our services, you agree to the terms and conditions below. These terms are in place to protect both our clients and our team and ensure a professional, transparent service from start to finish.

100% customer satisfaction

🛠️ 1. Services Provided

Gutter Clear Solutions offers:

  • Residential and commercial gutter cleaning

  • Gutter repairs and replacements

  • Downpipe clearing and minor roof drainage fixes
    All work is carried out by experienced professionals servicing areas across Wahroonga, Turramurra, Pymble, Killara, and surrounding North Shore suburbs.

📅 2. Bookings & Cancellations

  • All services must be booked through our website, phone, or email.

  • We require at least 24 hours’ notice for cancellations or rescheduling.

  • Late cancellations may incur a call-out fee.

We reserve the right to reschedule due to weather, safety, or access issues.

💳 3. Pricing & Payments

  • All pricing is discussed and agreed upon before work begins.

  • Prices may vary depending on property size, gutter condition, access, and tree coverage.

  • Payment is due on completion unless otherwise arranged.

We accept cash, EFT, and online transfer. Invoices must be paid within 7 days unless agreed otherwise.

🛑 4. Access & Safety

  • The client is responsible for ensuring clear, safe access to the property.

  • If access is restricted or unsafe, we may reschedule or charge a fee.

  • We follow Australian safety standards and may refuse service if a work area is deemed dangerous.

🔁 5. Service Guarantee

  • We stand by our workmanship. If you’re not satisfied with the service, we will:

  • Return to address the issue at no extra cost

  • Offer a refund where appropriate (see Refund Policy)

  • Requests must be made within 7 days of service completion.v

🧾 6. Liability

Gutter Clear Solutions is insured and takes every care during work. However, we are not liable for:

  • Pre-existing roof or gutter damage

  • Damage caused by weather conditions after service

  • Delays due to access issues or client scheduling conflicts

🌐 7. Website Use

​All content on this website (text, images, logos) is the property of Gutter Clear Solutions. You may not copy, modify, or distribute any part of the website without our permission.

📬 Contact Information

For questions about these Terms & Conditions, please contact:

Gutter Clear Solutions
Phone: 0466 986 866
Email: gutterclarsolutions1@gmail.com
Website: www.gutterclearsolutions.com.au

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.

Terms & Conditions - the basics

Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner. 

 

T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).     

 

T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.

What to include in the T&C document

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. 

 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.

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